Shipping policy
At Arrah’s Hair, we are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
Estimated Delivery Times
- Italy: 2–5 business days
- Europe: 3–7 business days
- International: 5–10 business days
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Arrah’s Hair is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at arrahshair@gmail.com. We will work with the shipping carrier to help resolve the issue.